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How are your pictures taken?
All Israel From Above pictures are taken from hundreds of feet above the ground, using a Cessna 172 aircraft with no doors or a Robinson Helicopter.
By developing and applying a revolutionary Diagonal Aerial Photography (DAP) we are now able to offer, never before seen accuracy and quality.
All the photos are taken with special cameras which produce a true digital negative which doesn't require any interpolations to the picture which was taken. This supreme technology enables us to develop every picture using a process which is parallel to the good old dark room.
After this unique process we finalize the artworks using standard applications such as Photoshop cs2.

Our artworks can be saved as a Jpeg, Tiff or Raw formats depending on the type of print you choose.  

 

 

Professional file sizes
Large format images are not available for immediate download from our site;
After an order is placed, the images are created.  The process usually takes 2-3 bussines days. Our images can be provided in any file type (JPEG, TIFF etc) or in RAW format for ultra high resolution usage.
Please notice that the files are for web usage only, for print version , please
contact uswith: photo title, desired usage and size and we will reply shortly.

 

 

Commercial Usage (other than Web)
A license is required for all commercial usage of our images other then web usage. In order to inquire about such license, pricing and availability, Please contact us with: photo title, desired usage and size and we will replay shortly.

 

Do you add photos to the site on a regular basis?
Yes. We add photos soon after they are taken. Click on "Newest Photos" to see the latest photos that we have posted

 

Can you print your photos on other materials or in different sizes than those offered in the site?
 Yes. Using unique printing technology we are able to produce quality prints on many different materials such as canvas, silk, jute and more
 As our images are taken with special designed aerial photography cameras, we can produce extremely high definition images. This enables us to print any image up to 5 meters (16.5 fit) width. If you like to order your image in custom size or material, please
contact us.

 

How long will it take to deliver my prints?
Depending on the combination of items you order, the order processing time may vary. In order to maintain competitive shipping rates, we ship all similar items in one shipment.
In the event that an item is temporarily out of stock or on backorder, we may hold the rest of your items until the item is restocked. As soon as it arrives in our warehouse, we will ship your entire order to you in one shipment.

 

Average Order Processing Times per Item

Type

Order Processing Time

Prints, Photos, Calendars

Usually 24 hours

Canvas & Special Order Prints

5-7 business days

 

 

Note:

If you order a combination of Prints and Special Order Prints, the order processing time may be 5-7 days because we will ship those items together in one shipment.

 

Average Delivery Transit Times

Delivery Method

Transit Time

Standard Delivery:

3-7 business days after processing

2nd Day Delivery:

2 business days after processing

NOTE:

Selecting 2nd Day Shipping does not mean you will receive your order in 2 days. It means that after your order is processed, we will ship it via 2nd Day delivery service.

 

How do I track my orders?
As soon as your order ships, we will e-mail you a Shipping Confirmation. we include the Tracking number in your Shipping Confirmation e-mail .
We use multiple carriers and services to ship our products. Should you have any questions regarding your shipment, please contact the carrier for assistance:

Brokers Worldwide- International Postal Service

DHL Worldwide Express
1-800-225-5345
UPS
1-800-742-5877
USPS
1-800-275-8777

Do you offer refunds?
Once your purchase has been made, we usually do not offer refunds. On rare occasions we will make exceptions on a case by case basis.